Privacy Policy for Rolitt Inc.

Effective: January 31, 2024

Introduction

Welcome to Rolitt. We at Rolitt Inc. (“Rolitt”, “we”, “our” or “us”) respect your privacy and are committed to protecting your personal information. This Privacy Policy describes our practices concerning the collection, use, and disclosure of your personal information when you use our websites (rolitt.ai and rolitt.com), applications, and AI services, including our physical AI robot products (collectively, “Services”). This policy complies with applicable laws in the United States and the European Economic Area (EEA), including the General Data Protection Regulation (GDPR).

1. Personal Information We Collect

We collect personal information relating to you (“Personal Information”) as follows:

Personal information you provide:

  • Account Information: When you create an account with us, we collect information such as your name, contact details, account credentials, payment card information, and transaction history.
  • User Content: When you interact with our AI services or use our products, we collect any data you input, upload, or feedback you provide.
  • Communication Information: If you communicate with us, we collect your name, contact details, and the contents of your messages.
  • Social Media Information: When you interact with our social media pages, we collect the information you provide, such as your contact details and any other information shared.
  • Other Information: We collect additional information you provide, such as participation in our events or surveys.

Personal information we receive automatically from your use of the Services:

  • Log Data: Information automatically sent by your browser or device, including IP address, browser type, and settings, interaction data, and timestamps.
  • Usage Data: Information about your use of the Services, including content viewed or engaged with, features used, actions taken, and device-specific data.
  • Device Information: Includes device name, operating system, device identifiers, and browser details.
  • Cookies: We use cookies to operate and administer our Services and improve your experience.

2. How We Use Personal Information

We may use Personal Information for the following purposes:

  • To provide, administer, maintain, and analyze the Services;
  • To improve our Services and conduct research;
  • To communicate with you, including sending information about our Services and events;
  • To develop new programs and services;
  • To prevent fraud, criminal activity, or misuse of our Services, and to protect the security of our IT systems and networks;
  • To carry out business transfers;
  • To comply with legal obligations and legal processes, and to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or other third parties.

Aggregated or De-identified Information: We may aggregate or de-identify Personal Information so that it cannot be used to identify you. We use such information to analyze the effectiveness of our Services, improve and add features to our Services, conduct research, and for other similar purposes.

3. Disclosure of Personal Information

We may disclose your Personal Information to third parties as follows:

  • Vendors and Service Providers: To assist with business operations and perform services, including hosting services, customer service, cloud services, email communication software, web analytics, and other IT providers. These parties will only process Personal Information in accordance with our instructions and the applicable legal requirements.
  • Business Transfers: In the event of strategic transactions, reorganizations, bankruptcies, or service transitions, your Personal Information may be disclosed to counterparties and transferred as part of the transactions.
  • Legal Requirements: To comply with legal obligations, protect our rights and property, enforce our terms, prevent fraud, and protect the safety and integrity of our Services.
  • Affiliates: We may disclose Personal Information to our affiliates, who will use it in accordance with this Privacy Policy.
  • Business Account Administrators: If you join a business account, administrators may access and control your account. Additionally, if you create an account using an email address belonging to your employer or organization, we may share account information with your employer or organization.
  • Other Users and Third Parties: Certain features allow you to share information with other users or third parties, such as sharing ChatGPT conversations or sending information to third-party applications.

4. Your Rights

Depending on your location, you may have the following rights regarding your Personal Information:

  • Access: Right to access your Personal Information and information about its processing.
  • Deletion: Right to request the deletion of your Personal Information.
  • Correction: Right to rectify or update your Personal Information.
  • Portability: Right to transfer your Personal Information to a third party.
  • Restriction: Right to restrict the processing of your Personal Information.
  • Withdrawal of Consent: Right to withdraw your consent at any time.
  • Objection: Right to object to the processing of your Personal Information.
  • Complaint: Right to lodge a complaint with your local data protection authority.

You can exercise these rights by contacting us at [insert contact information].

5. Children

Our Services are not directed to children under the age of 13. We do not knowingly collect Personal Information from children under 13. If you believe a child under 13 has provided us with Personal Information, please contact us, and we will take steps to delete such information.

6. Security and Retention

We implement commercially reasonable measures to protect your Personal Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. We retain your Personal Information only as long as necessary to provide our Services and for legitimate business purposes, such as resolving disputes, ensuring security, or complying with legal obligations.

7. International Users

By using our Services, you acknowledge that your Personal Information will be processed and stored in the United States and may be transferred to our service providers and affiliates in other jurisdictions.

Legal Basis for Processing:

  • Performance of Contract: To provide and maintain our Services.
  • Legitimate Interests: To protect our Services, develop and improve our offerings, and train our models.
  • Consent: For specific purposes communicated to you. You have the right to withdraw your consent at any time.
  • Legal Obligations: To comply with applicable laws and protect our rights and property.

Data Transfers: We use appropriate safeguards for transferring Personal Information outside certain countries, ensuring compliance with legal requirements.

Data Protection Officer: You can contact our Data Protection Officer at [insert contact information] for matters related to Personal Information processing.

8. Additional U.S. State Disclosures

The following table provides additional information about the categories of Personal Information we collect and how we disclose that information. You can read more about the Personal Information we collect in “Personal Information We Collect” above, how we use Personal Information in “How We Use Personal Information” above, and how we retain Personal Information in “Security and Retention” below.

Category of Personal InformationDisclosure of Personal Information
Identifiers, such as your name, contact details, IP address, and other device identifiersWe may disclose this information to our affiliates, vendors and service providers to process in accordance with our instructions; to law enforcement and other third parties for the legal reasons described above; to parties involved in Transactions; to corporate administrators of enterprise or team accounts; and to other users and third parties you choose to share it with.
Commercial Information, such as your transaction historyWe may disclose this information to our affiliates, vendors and service providers to process in accordance with our instructions; to law enforcement and other third parties for the legal reasons described above; to parties involved in Transactions; and to corporate administrators of enterprise or team accounts.
Network Activity Information, such as Content and how you interact with our ServicesWe may disclose this information to our affiliates, vendors and service providers to process in accordance with our instructions; to law enforcement and other third parties for the legal reasons described above; to parties involved in Transactions; and to other users and third parties you choose to share it with.
Geolocation DataWe may disclose this information to our affiliates, vendors and service providers to process in accordance with our instructions; to law enforcement and other third parties for the legal reasons described above; and to parties involved in Transactions.
Your account login credentials and payment card information (Sensitive Personal Information)We disclose this information to our affiliates, vendors and service providers, law enforcement, and parties involved in Transactions.

Exercising Your Rights: To the extent applicable under local law, you can exercise privacy rights described in this section by contacting us at [insert contact information].

Verification: In order to protect your Personal Information from unauthorized access, change, or deletion, we may require you to verify your credentials before you can submit a request to know, correct, or delete Personal Information. If you do not have an account with us, or if we suspect fraudulent or malicious activity, we may ask you to provide additional Personal Information and proof of residency for verification. If we cannot verify your identity, we will not be able to honor your request.

Authorized Agents: You may also submit a rights request through an authorized agent. If you do so, the agent must present signed written permission to act on your behalf and you may also be required to independently verify your identity and submit proof of your residency with us. Authorized agent requests can be submitted to [insert contact information].

Appeals: Depending on where you live, you may have the right to appeal a decision we make relating to requests to exercise your rights under applicable local law. To appeal a decision, please send your request to [insert contact information].

9. Links to Other Websites

The Services may contain links to other websites not operated or controlled by Rolitt, including social media services (“Third Party Sites”). The information that you share with Third Party Sites will be governed by the specific privacy policies and terms of service of the Third Party Sites and not by this Privacy Policy. By providing these links, we do not imply that we endorse or have reviewed these sites. Please contact the Third Party Sites directly for information on their privacy practices and policies.

10. Security and Retention

We implement commercially reasonable technical, administrative, and organizational measures to protect Personal Information both online and offline from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error-free. In particular, email sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us via the Service or email. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the Service or third-party websites.

We will retain your Personal Information for only as long as we need in order to provide our Service to you, or for other legitimate business purposes such as resolving disputes, ensuring safety and security, or complying with our legal obligations. How long we retain Personal Information will depend on a number of factors, such as the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, our purpose for processing the information, and any legal requirements.

11. International Users

By using our Service, you understand and acknowledge that your Personal Information will be processed and stored in our facilities and servers in the United States and may be disclosed to our service providers and affiliates in other jurisdictions.

Legal Basis for Processing:

  • Performance of a Contract: When we provide and maintain our Services, we process your Account Information, Content, and Technical Information to fulfill our contractual obligations to you. If you do not provide this information, we may not be able to provide our Services to you.
  • Legitimate Interests: Our legitimate interests include protecting our Services from abuse, fraud, or security risks, and in developing, improving, or promoting our Services, including the training of our models. This may involve the processing of Account Information, Content, Social Information, and Technical Information.
  • Consent: Where we rely on your consent to process Personal Information for a specific purpose, you have the right to withdraw your consent at any time.
  • Compliance with Legal Obligations: We process Personal Information to comply with applicable laws or to protect our rights, safety, and property, as well as those of our affiliates, users, or third parties.

Data Transfers: Where required, we will use appropriate safeguards for transferring Personal Information outside of certain countries. We will only transfer Personal Information pursuant to a legally valid transfer mechanism.

Data Protection Officer: You can contact our Data Protection Officer at [insert contact information] for matters related to Personal Information processing.

12. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post an updated version on this page and, if required by law, notify you of the changes through other means. Please review this Privacy Policy periodically for any updates or changes.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, our data practices, or our compliance with applicable law, please contact us at:

Rolitt Inc.
123 Privacy Street
San Francisco, CA 94105
Email: [email protected]
Phone: (123) 456-7890